1. Riff answers.
Riff picks up when you can’t, and greets the caller as your shop.
Your line — call it from your phone
…Your role — read this before you call
You’re Dana.
Say it your own way. There’s nothing to memorise.
Call the number above — the words will appear here as you talk.
Live transcript
Example Plumbing Business’s front deskHi, thanks for calling Example Plumbing Business. This is a demo call. This call may be recorded for quality and training. What can I help you with today?
What Riff caught
Where it is
Texas, California and Washington addresses for now. The map is drawn from our own copy of OpenStreetMap.
Demo calendar
Open time is green. A time turns gold only when the calendar sends back a receipt.
That’s what a missed call could have been.
The AI front desk for plumbing shops
Riff is the front desk that turns more of your calls into booked jobs.
You’re under a sink. The phone rings. Riff picks up as your shop, asks the right questions, writes up the job and books the visit on your calendar.
Watch a missed call become a job.
An illustrative call. Riff asks, the caller answers, the job writes itself.
RiffThanks for calling Rivera Plumbing, this is Riff. What’s going on?
CallerHi. There’s water on the floor under my water heater.
RiffSorry to hear that. Is it a drip or is it pouring?
CallerA steady drip. It’s in the garage.
RiffGot it. Can I get your name and the address?
CallerDana Ruiz, 1234 Oak Street.
RiffThanks, Dana. I can have someone there Thursday between 11 and 1. Should I book it?
CallerYes, please.
Dana RuizNew caller
- Problem
- Water heater leaking
- Where
- Garage, steady drip
- Address
- 1234 Oak Street
- Visit
- Thu 11:00 AM, on your calendar
For the tech: steady drip from the tank. Bring a drain pan and ask how old the unit is.
In the demo you are the caller. On your line, the caller is your customer.
How a phone call becomes a booked job.
Three steps, on every call. You do not have to pick up.
2. Riff takes the job.
It asks the right questions, then writes down the problem, the name, the number and the address.
3. Riff books the visit.
It finds a time on your calendar and reads it back to the caller before the call ends.
Now hear it answer as your business.
Answer a few questions about your shop. Then call your test line and hear Riff answer as you.
Hear it as your business →$55 per person, per month. Call minutes are included.
Plumbing shops today. More trades coming soon.
Your test line answers for 30 minutes and takes real job details. It doesn’t book appointments yet.
Who is behind Riff.
- Riff is a service of Whappa LLC, a Texas company based in Austin.
- Callers hear that the call may be recorded. The demo greeting says so on every call.
- Questions go to [email protected].
Keep business moving.
Even when you’re not working.
You’ve worked hard to build your reputation. Riff takes the calls you can’t. End your workday, not your opportunities.
Riff answers the next call so you can call it a day.
Hear it as your business